A coordinator reviewing practical healthcare journey arrangements with a patient and family

About CELESTREE

A different approach to international healthcare coordination.

CELESTREE was created around a simple belief: families navigating healthcare away from home need more than access to information. They need clarity, coordination and a trusted partner who understands the journey around hospital-led care.

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Why CELESTREE exists

Healthcare decisions become harder when you are far from home.

Families need more than information. They need guidance and coordination that helps them move forward with greater understanding.

Our approach

Hospital-led medicine. Personally coordinated.

Clarity Before Decisions

Helping families understand available pathways before moving forward.

Coordination Around Care

Supporting communication and practical arrangements around hospital-led treatment.

Transparency Throughout The Journey

Maintaining clear boundaries, expectations and responsibilities.

What CELESTREE does

Practical support around hospital-led care.

Healthcare Navigation

  • Understanding healthcare options
  • Connecting with suitable institutions

Coordination Support

  • Communication assistance
  • Appointment coordination
  • Documentation support

International Family Support

  • Language support
  • Practical assistance
  • Journey coordination

Medical decisions remain with the treating hospitals and doctors.

Trust and responsibility

Responsibilities are clear from the beginning.

Families should know who is responsible for each part of the journey before they move forward.

Treating hospitals and doctors remain responsible for

  • Diagnosis
  • Treatment recommendations
  • Clinical decisions
  • Medical outcomes

CELESTREE remains responsible for

  • Coordination
  • Communication support
  • Journey assistance

Beyond hospital access

A hospital manages care. An international journey involves more.

Contacting a hospital begins the clinical process. Families travelling from another country may also need help preparing information, maintaining authorised communication and organising the practical stages around care.

01

Before travel

Understanding the stated healthcare requirement and helping organise relevant information before communication begins.

02

Information flow

Supporting documentation and authorised communication without interpreting records or making medical recommendations.

03

Practical coordination

Helping align agreed travel, accommodation, local mobility and appointment requirements around the hospital pathway.

04

Family continuity

Supporting accompanying family members and helping communication remain connected before travel, during the stay and after treatment.

Diagnosis, medical suitability, treatment recommendations, clinical risks, admission and outcomes remain the responsibility of hospitals and doctors.

How CELESTREE remains transparent

Commercial arrangements are explained before commitment.

Where CELESTREE has an applicable hospital facilitation arrangement, CELESTREE may receive a facilitation or referral fee from the hospital.

The organisation behind CELESTREE

Accountability begins with the people behind the journey.

CELESTREE GLOBAL LLP was founded by Mohammed Navas and Rishi Malhotra. They share a belief that international healthcare journeys require more than access to hospitals. Families also need a journey that is organised, understood and responsibly managed.

The founders bring operational discipline, cross-border coordination, structured processes and stakeholder management. Healthcare decisions remain with hospitals and doctors.

Co-Founder, CELESTREE GLOBAL LLP

Mohammed Navas

More than three decades of international business experience, with extensive exposure to the Middle East and international markets.

  • Understanding of cross-border business environments
  • Practical awareness of the expectations of Gulf families
  • Experience managing relationships across international markets

Co-Founder, CELESTREE GLOBAL LLP

Rishi Malhotra

More than two decades of experience building and managing technology-driven businesses across telecom and fintech ecosystems.

  • Coordination of complex partner, vendor and institutional networks
  • Structured processes and operational execution
  • Technology-enabled workflows and enterprise stakeholder management

Operational foundation

Operational discipline behind each healthcare journey.

CELESTREE GLOBAL is supported by operational and technology experience developed through Matter Axis Systems Private Limited. This experience informs how each journey is organised and managed.

  • Structured workflows
  • Clear communication processes
  • Execution discipline
  • Stakeholder coordination

CELESTREE GLOBAL remains the primary healthcare coordination identity. Hospitals and doctors retain clinical responsibility.

Clear boundaries

What CELESTREE is. What it is not.

CELESTREE is

A healthcare coordination partner for international families navigating the practical journey around hospital-led care.

CELESTREE is not

  • A hospital
  • A treating doctor
  • A medical decision-maker
  • A travel agency
  • A marketplace that ranks hospitals

Our foundation and future

Building a more transparent healthcare journey for international families.

Our long-term intent is grounded in responsible, patient-centred support. We do not make exaggerated promises.

A private conversation

Begin a private conversation about your healthcare journey.

Share your healthcare requirement and questions. Our team will help you understand the possible pathway.

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